VP BPO Sales: Enterprise Growth & Partnerships

Mass Markets; North Carolina; On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

PTO & holidays

Cash bonuses

Health benefits

Retirement plan

Disability insurance

Life insurance

Additional insurance

Career growth

Paid training

Casual dress

Job summary

Mass Markets/MCI is seeking a VP of BPO Sales to spearhead sales strategy and drive growth across the BPO sector. This executive will lead a high-performing team, build enterprise partnerships, and deliver tailored outsourcing solutions to large clients.

The role focuses on expanding market presence, shaping the company’s growth trajectory, and collaborating with cross-functional teams to ensure successful client engagements.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with 5+ years in BPO.
• Proven success selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contracts, and consultative selling.

Responsibilities

• Strategic Sales Leadership: develop and execute a comprehensive sales strategy to drive growth.
• Enterprise Client Acquisition: pursue new enterprise opportunities with complex outsourcing needs.
• Relationship Management: engage C-suite executives and key decision-makers.
• Solution Development: design and present customized BPO solutions with measurable value.
• Market Expansion: identify opportunities to grow BPO footprint.
• Sales Team Development: recruit, mentor, and lead a high-performing team.
• Performance Management: track KPIs, pipeline, and revenue.
• Cross-Functional Collaboration: align with delivery, operations, and marketing.
• Budget Oversight: manage the sales budget for ROI.
• Industry Representation: participate in major events to raise profile.

Skills

Sales leadership

Enterprise client acquisition

CRM proficiency

Contract negotiation

Strategic planning

Communication & presentation

Team leadership

Relationship building

Travel willingness

Education

Bachelor’s degree in Business/Marketing

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

Mass Markets/MCI is seeking a VP of BPO Sales to spearhead sales strategy and drive growth across the BPO sector. This executive will lead a high-performing team, build enterprise partnerships, and deliver tailored outsourcing solutions to large clients.

The role focuses on expanding market presence, shaping the company’s growth trajectory, and collaborating with cross-functional teams to ensure successful client engagements.