VP, Enterprise BPO Sales & Growth

Mass Markets; Kansas; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Career Growth

Paid Training

Job summary

Mass Markets is seeking an experienced VP BPO Sales to lead our sales strategy and drive growth across the BPO sector in the United States. This executive role focuses on expanding market presence, forming strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients.

The role requires leading a high-performing team, developing long-term relationships with C-suite executives, and guiding cross-functional efforts to ensure client engagements deliver measurable value.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Exceptional leadership, team-building, and strategic planning skills.
• Strong communication, presentation, and relationship-building abilities.
• Proficiency in CRM systems and sales analytics tools.
• Deep understanding of BPO operations, market dynamics, and client needs.
• Willingness to travel extensively for client meetings and industry events.
• Ability to foster a culture of innovation, accountability, and continuous improvement.

Responsibilities

• Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets.
• Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients.
• Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers.
• Solution Development: Design and present customized BPO solutions with measurable business value.
• Market Expansion: Monitor trends and identify new service opportunities to grow the BPO footprint.
• Sales Team Development: Recruit, mentor, and lead a high-performing sales team.
• Performance Management: Define and track KPIs to measure sales effectiveness and revenue.
• Cross-Functional Collaboration: Work with delivery, operations, and marketing for seamless engagements.
• Budget Oversight: Manage sales budget and ROI.
• Industry Representation: Represent the company at major industry events and conferences.

Skills

Strategic sales leadership

Enterprise client acquisition

Relationship management

Consultative selling

Leadership

Travel willingness

Education

Bachelor’s degree in Business, Marketing, or related field

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

Mass Markets is seeking an experienced VP BPO Sales to lead our sales strategy and drive growth across the BPO sector in the United States. This executive role focuses on expanding market presence, forming strategic partnerships, and delivering tailored outsourcing solutions to enterprise clients.

The role requires leading a high-performing team, developing long-term relationships with C-suite executives, and guiding cross-functional efforts to ensure client engagements deliver measurable value.