VP, BPO Sales & Enterprise Growth

Mass Markets; New Mexico; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Paid time off

Incentives & rewards

Health benefits

Retirement plan

Career growth

Paid training

Casual dress code

Job summary

MCI is seeking a results-driven VP BPO Sales to lead sales strategy and drive growth across the BPO sector. You will lead a high-performing team, pursue enterprise clients, and build tailored outsourcing solutions with cross-functional partners to deliver measurable business value.

The ideal candidate will have 10+ years in sales, 5+ in BPO, and a proven track record of exceeding revenue targets while navigating long sales cycles and complex negotiations. Domestic travel is expected.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
• 10+ years of progressive sales experience, with at least 5 years in the BPO industry.
• Proven success in selling complex outsourcing solutions to enterprise clients.
• Track record of exceeding revenue targets in competitive environments.
• Expertise in long sales cycles, high-value contract negotiation, and consultative selling.
• Exceptional leadership, team-building, and strategic planning skills.
• Strong communication, presentation, and relationship-building abilities.
• Proficiency in CRM systems and sales analytics tools.

Responsibilities

• Strategic Sales Leadership: develop and execute a comprehensive sales strategy to achieve aggressive growth targets.
• Enterprise Client Acquisition: identify and pursue new business opportunities across industries.
• Relationship Management: build and maintain trusted relationships with C-suite executives.
• Solution Development: collaborate with internal teams to design and present customized BPO solutions.
• Market Expansion: monitor trends and identify new service opportunities in BPO.
• Sales Team Development: recruit, mentor, and lead a high-performing sales team.
• Performance Management: define and track KPIs for pipeline health and revenue.
• Cross-Functional Collaboration: work with delivery, operations, and marketing teams.
• Budget Oversight: manage the sales budget and ROI.
• Industry Representation: represent the company at events to boost visibility.

Skills

Sales leadership

Enterprise sales

Relationship management

Strategic planning

Team leadership

Education

Bachelor’s degree in Business or Marketing

MBA preferred

Tools

CRM systems

Sales analytics tools

Job description

MCI is seeking a results-driven VP BPO Sales to lead sales strategy and drive growth across the BPO sector. You will lead a high-performing team, pursue enterprise clients, and build tailored outsourcing solutions with cross-functional partners to deliver measurable business value.

The ideal candidate will have 10+ years in sales, 5+ in BPO, and a proven track record of exceeding revenue targets while navigating long sales cycles and complex negotiations. Domestic travel is expected.