Volunteer Screening Manager

Prestonwood Baptist Church; Plano (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Prestonwood Baptist Church in Plano, TX is seeking a detail-oriented administrator to manage volunteer screening and background checks. You will maintain the membership database, process clearances, and ensure training completion across staff and volunteers.

The role requires strong communication, organizational planning, and the ability to work with leadership to improve processes while maintaining confidentiality and compliance with church policies.

Qualifications

• College degree preferred.
• Knowledge of organizational planning, coordination, and execution.
• Experience with databases and software.
• Detail oriented with the ability to think critically and solve problems.
• Excellent written and oral communication skills.
• Ability to work independently and within a team.
• Ability to maintain confidentiality.
• Monday – Friday schedule with flexibility for extended hours as needed.
• Advanced skills using Microsoft Office software.
• Ability to work at a desk with a computer and lift up to 10 pounds when needed.

Responsibilities

• Develop a strong working knowledge of PBC volunteer screening software and membership database.
• Process volunteer background checks and assign abuse prevention training.
• Track completion of background checks and training in the membership database.
• Interpret background check results and elevate to leadership as needed.
• Create training materials or resources for staff and volunteers.
• Provide regular training to employees on volunteer screening systems.
• Respond to inquiries regarding volunteer screening.
• Develop and improve the volunteer screening process and recommend enhancements.
• Ensure compliance with child safety, abuse prevention, and PBC policies.
• Communicate closely with the Membership Services Director.
• Prepare reports on volunteer compliance, screenings, and training status.
• Oversee invoicing.
• Other duties as assigned.

Skills

Attention to detail

Data management

Communication

Education

College degree preferred

Tools

Volunteer screening software

Membership database

Microsoft Office

Database management

Job description

Job Details

Job Location: Plano Campus – Plano, TX 75093

Position Type: Full-Time

Education Level: College Preferred

Job Category: Admin – Clerical

Oversees the volunteer screening process at Prestonwood Baptist Church and its entities ("PBC").

Responsibilities

• Develop a strong working knowledge of PBC volunteer screening software and membership database.
• Utilize PBC volunteer screening software and PBC membership database to process volunteer background checks and assign abuse prevention training.
• Track completion of background checks and abuse prevention training and maintain completion status in PBC membership database.
• Interpret background check results and elevate to leadership as needed.
• Create training materials or resources for staff and volunteers.
• Provide regular training to employees on volunteer screening systems.
• Respond to inquiries regarding volunteer screening.
• Develop and improve the volunteer screening process, including recommending software or system enhancements to increase efficiency.
• Ensure compliance with child safety, abuse prevention, and PBC policies.
• Communicate closely with the Membership Services Director.
• Prepare reports on volunteer compliance, screenings, and training status.
• Oversee invoicing.
• Other duties as assigned.

Qualifications

• Growing relationship with Jesus Christ as Lord and Savior as an active member of PBC.
• College degree preferred.
• Knowledge of principles and processes involved in organizational planning, coordination, and execution.
• Experience working with databases and software.
• Detail oriented with the ability to think critically and solve problems.
• Ability to work well with individuals at all levels of PBC and develop constructive and cooperative relationships.
• Excellent written and oral communication skills.
• Ability to work independently and within a team.
• Ability to work with a high level of confidentiality.
• Ability to work a Monday – Friday schedule with flexibility for extended hours as needed.
• Advanced skills using Microsoft Office software.
• Ability to work at a desk with a computer screen for extended periods of time, occasionally perform physical activities that require moving one’s whole body, such as walking, stooping, pushing/pulling a cart, and lifting up to 10 pounds without assistance.