Vital Statistics Specialist

State of West Virginia; Charleston (WV); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The State of West Virginia seeks an administrative clerk to support the Health Statistics Center. The role includes opening, sorting, and processing mail, handling orders for certified copies, and assisting customers by phone and in person.

The incumbent will also manage VitalChek orders and act as receptionist when needed. responsibilities include data entry, verifying accuracy of documents, and providing courteous service to the public in a fast-paced environment.

Formación

• Training: Graduation from standard high school or the equivalent.
• Experience: One year of full-time or equivalent part-time paid experience in clerical, administrative support and/or records-processing work.
• Substitution: Successful completion of a certification program OR equivalent coursework in business, administrative and/or office-technology coursework may substitute for the required training.

Responsabilidades

• Open, date, and sort mail.
• Enter orders for mail requests for certified copies of birth, death and marriage certificates.
• Prepare certified copies with receipts for mailing after reviewing for accuracy.
• Prepare orders received through the Vitalchek system.
• Assist customers by telephone regarding status of orders.
• Provide face-to-face customer service at the front walk-up office; serve as receptionist on the mail office phone.

Educación

High school diploma or equivalent

Certification program or equivalent coursework in business/office technology

Descripción del empleo

Nature of Work

Under general supervision works in the customer service unit of the Health Statistics Center. Open, date, and sort the mail. Enter orders for the mail requests for certified copies of birth, death and marriage certificates through the order management system. Prepare certified copies with receipts for mailing after reviewing for accuracy. Prepare orders received through the Vitalchek system. AssistS customers by telephone regarding status of orders. Serves or relieves as front walk-up office clerk providing face-to-face customer service. Serves or relieves as receptionist on the mail office phone for the Health Statistics Center. Other duties as assigned.

Minimum Qualifications

Training: Graduation from standard high school or the equivalent.

Experience: One year of full-time or equivalent part-time paid experience in clerical, administrative support and/or records-processing work.

OR

Substitution: Successful completion of a certification program OR equivalent coursework in business, administrative and/or office-technology coursework may substitute for the required training.

State employment offers a variety of benefits.

01

AFFIRMATION

I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job-related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver’s Licenses Passports These documents will be removed from your profile if submitted.

• I consent to the above statement.
• Required Question