Vital Records Specialist

My Florida Families; Miami (FL); Presencial; USD 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Holidays

Insurance options

Retirement plan

Descripción de la vacante

Florida Department of Health in Miami, FL is seeking a Records Specialist to maintain vital records, verify orders, and assist customers in person, by phone, or online. The role involves independent judgment and adherence to procedures for confidential files.

The position requires experience with cash handling and customer service; bilingual English/Spanish is preferred. Duties include processing Vital-Chek requests and coordinating with the local registrar team.

Formación

• Experience in cash handling and customer service.
• Bilingual English and Spanish preferred.
• Ability to work independently and handle confidential information.

Responsabilidades

• Review and process vital records requests (birth, death, fetal death).
• Operate the Q-Flow system to manage customer queues and back-office tasks.
• Collect payments by cash, check, money order, or card; ensure accurate records.

Conocimientos

Cash handling

Customer service

Herramientas

Q-Flow system

Vital-Chek

Cash handling equipment

Computer

Descripción del empleo

Florida Department of Health in Miami, FL is seeking a Records Specialist to maintain vital records, verify orders, and assist customers in person, by phone, or online. The role involves independent judgment and adherence to procedures for confidential files.

The position requires experience with cash handling and customer service; bilingual English/Spanish is preferred. Duties include processing Vital-Chek requests and coordinating with the local registrar team.