Healthcare Records & Front Desk Specialist

Florida; Gainesville (AL); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Annual and Sick Leave

Nine paid holidays

Health insurance

Résumé du poste

The Florida Department of Health in Gainesville is seeking a Senior Clerk to support department operations and records management. You will assist the Operations Manager II and Records Manager Analyst in intake, eligibility determinations, and processing of forms to open electronic charts.

The role involves data entry in HMS, FL SHOTS, FLMMIS, and Availity; scheduling appointments, verifying insurance, and providing frontline service to clients with a focus on accuracy and confidentiality.

Qualifications

• Must have a high school diploma or its equivalent.

Responsabilités

• Assist OPERATION MANAGER II-SES and RECORDS MANAGER ANALYST-SES for department operations.
• Interview clients, determine eligibility for health department services, and process forms to open electronic charts.
• Verify insurance coverage using FLMMIS and Availity and document eligibility.
• Register and schedule appointments via FL SHOTS and HMS; verify insurance every time a client calls.
• Provide front desk support, answer calls, and route to the proper areas.
• Ensure confidentiality and accurate record-keeping; scan changes and maintain updated labels.
• Process medical releases and manage chart routing in HMS and QFLOW.
• Assist with Refugee Health Program eligibility reviews and related scheduling.

Connaissances

Data entry

Customer service

Teamwork

Attention to detail

Computer literacy

Formation

High school diploma or equivalent

Outils

EHR software

Microsoft Word

Excel

HMS

FLMMIS

FLSHOTS

Availity

WAGES

3rd party insurance websites

Description du poste

The Florida Department of Health in Gainesville is seeking a Senior Clerk to support department operations and records management. You will assist the Operations Manager II and Records Manager Analyst in intake, eligibility determinations, and processing of forms to open electronic charts.

The role involves data entry in HMS, FL SHOTS, FLMMIS, and Availity; scheduling appointments, verifying insurance, and providing frontline service to clients with a focus on accuracy and confidentiality.