Vital Records Specialist & Deputy Registrar

Florida; Miami (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

The Florida Department of Health in Miami is seeking a Records Specialist to maintain birth, death, and fetal death records in a fast-paced environment. The role requires careful attention to accuracy, independent judgment, and courteous interaction with the public.

Responsibilities include processing AFs for death certificates from multiple channels, handling payments, and using the Vital-Chek and Q-Flow systems to manage orders and back-office tasks. Bilingual skills are preferred.

Qualifications

• Experience in cash handling required.
• Customer service experience required.
• Bilingual English/Spanish preferred.
• Ability to work independently and maintain accuracy.

Responsibilities

• Review and process death/birth certificate applications (AFS) from funeral homes, the public, fax, mail, and online ordering.
• Handle payments and provide front-counter service.
• Prepare certificates and ship to requestors; maintain confidential records.
• File supporting documents and manage back-office tasks using Vital-Chek/Q-Flow.

Skills

Cash handling

Customer service

Bilingual English/Spanish

Tools

Q-Flow system

Vital-Chek

Job description

The Florida Department of Health in Miami is seeking a Records Specialist to maintain birth, death, and fetal death records in a fast-paced environment. The role requires careful attention to accuracy, independent judgment, and courteous interaction with the public.

Responsibilities include processing AFs for death certificates from multiple channels, handling payments, and using the Vital-Chek and Q-Flow systems to manage orders and back-office tasks. Bilingual skills are preferred.