Vital EMS Dispatcher: Coordinate Life-Saving Responders

911 Emergency Communications; Presto (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Pennsylvania seeks Emergency Medical Dispatchers to handle urgent calls and coordinate responders. You will gather patient and incident data, establish priorities, and follow approved EMS protocols to guide responders on scene.

The role may require rotating shifts, overtime, and continuous monitoring; CPR certification is common and EMT/paramedic credentials are not universal requirements, with sponsorship possible for training depending on vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Documentation

Communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Pennsylvania seeks Emergency Medical Dispatchers to handle urgent calls and coordinate responders. You will gather patient and incident data, establish priorities, and follow approved EMS protocols to guide responders on scene.

The role may require rotating shifts, overtime, and continuous monitoring; CPR certification is common and EMT/paramedic credentials are not universal requirements, with sponsorship possible for training depending on vacancy.