Emergency Medical Dispatcher: Life-Saving Coordination

911 Emergency Communications; Rixford (PA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Pennsylvania is seeking Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources.

Depending on training and assignment, you may provide approved instructions before responders arrive, follow protocols, and participate in quality-review activities while meeting background checks and certifications.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

911 Emergency Communications in Pennsylvania is seeking Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources.

Depending on training and assignment, you may provide approved instructions before responders arrive, follow protocols, and participate in quality-review activities while meeting background checks and certifications.