EMS Dispatcher: Life-Saving 911 Coordination

911 Emergency Communications; Huntingdon Valley (PA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Huntingdon Valley, PA seeks Emergency Medical Dispatchers who help callers of medical emergencies by gathering information, establishing priorities, and coordinating resources. You may provide life-saving instructions per protocols; high school diploma required with potential sponsored training; CPR certification often required; EMT/paramedic credentials vary by vacancy.

Roles involve extended console work, shift work including nights and weekends; insurance,

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Skills

Clear communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Huntingdon Valley, PA seeks Emergency Medical Dispatchers who help callers of medical emergencies by gathering information, establishing priorities, and coordinating resources. You may provide life-saving instructions per protocols; high school diploma required with potential sponsored training; CPR certification often required; EMT/paramedic credentials vary by vacancy.

Roles involve extended console work, shift work including nights and weekends; insurance,