EMS Dispatcher: Coordinate Life-Saving Responses

911 Emergency Communications; Palo Alto (CA); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Résumé du poste

911 Emergency Communications is seeking Emergency Medical Dispatchers to handle critical medical calls and coordinate ambulance responses in a fast-paced environment at the duty location in Republic, PA. The role emphasizes following approved protocols, maintaining patient confidentiality, and ensuring accurate data entry.

Candidates may be required to complete sponsored training and obtain EMD certification.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required or sponsored by employer.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Active listening

Communication skills

Calm under pressure

Formation

High school diploma or equivalent

Description du poste

911 Emergency Communications is seeking Emergency Medical Dispatchers to handle critical medical calls and coordinate ambulance responses in a fast-paced environment at the duty location in Republic, PA. The role emphasizes following approved protocols, maintaining patient confidentiality, and ensuring accurate data entry.

Candidates may be required to complete sponsored training and obtain EMD certification.