Life-Saving EMS Dispatcher: Critical Call Center Pro

911 Emergency Communications; Reinholds (PA); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Résumé du poste

911 Emergency Communications in Reinholds, PA, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and prioritize responses using approved protocols. Role may require CPR certification and dispatcher credentials, with background screens and ongoing training.

Responsibilities include obtaining critical details, coordinating ambulance resources, and documenting calls for quality review, with potential rotating shifts and overtime per agency needs.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.
• Background screening and medical certifications may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma

Description du poste

911 Emergency Communications in Reinholds, PA, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and prioritize responses using approved protocols. Role may require CPR certification and dispatcher credentials, with background screens and ongoing training.

Responsibilities include obtaining critical details, coordinating ambulance resources, and documenting calls for quality review, with potential rotating shifts and overtime per agency needs.