EM Dispatcher: Rapid Response & Medical Coordination

County Emergency Communications; Adrian Mines (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Pennsylvania seeks an Emergency Medical Dispatcher to receive medical emergency calls, gather patient and incident details, and determine response priorities. Depending on training and assignment, dispatchers may provide caller instructions and coordinate ambulance resources, following protocols and oversight.

Candidates typically need a high school diploma; CPR certification is often required, and EMT/paramedic credentials are not universal; sponsorship for

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Strong communication

Attention to detail

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Pennsylvania seeks an Emergency Medical Dispatcher to receive medical emergency calls, gather patient and incident details, and determine response priorities. Depending on training and assignment, dispatchers may provide caller instructions and coordinate ambulance resources, following protocols and oversight.

Candidates typically need a high school diploma; CPR certification is often required, and EMT/paramedic credentials are not universal; sponsorship for