Visual Merchandising Team Lead — Flexible Schedule

Crate & Barrel; Costa Mesa (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Crate & Barrel in Costa Mesa, CA is seeking a Team Leader, Visual to bring our merchandise design to life and support the Assistant Store Leader – Visual. You will mentor the merchandising team, coach on standards, and drive visual and operational excellence on the sales floor.

You will plan, perform, and supervise floorset execution, signage, and replenishment while maintaining back-of-house standards and KPI focus.

Qualifications

• 1+ years customer service or retail leadership experience.
• Proficiency with Microsoft Office and Google apps.
• Full-time availability including nights, weekends and holidays.
• Strong communication, organizational and coaching skills.
• Majority of time spent on the sales floor interacting with customers and associates.

Responsibilities

• Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
• Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
• In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
• Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures
• Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
• Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
• Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

Skills

Strong communication

Organizational skills

Problem solving

Coaching

Customer interaction

Flexibility

Full-time availability

Tools

Microsoft Office

Google apps

Tablet devices

Store operations systems

Job description

Crate & Barrel in Costa Mesa, CA is seeking a Team Leader, Visual to bring our merchandise design to life and support the Assistant Store Leader – Visual. You will mentor the merchandising team, coach on standards, and drive visual and operational excellence on the sales floor.

You will plan, perform, and supervise floorset execution, signage, and replenishment while maintaining back-of-house standards and KPI focus.