Visual Merchandising Team Lead

Crate and Barrel; Northbrook (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Crate and Barrel is seeking a Team Leader, Visual to lead the merchandis­ing team and support the Assistant Store Leader – Visual. You’ll translate the design vision into stunning, organized displays and coach staff on standards and execution.

You’ll spend significant time on the sales floor, driving customer experience, managing floor sets, signage, replenishment, and KPI-based improvements to boost sales and brand alignment.

Qualifications

• 1+ years customer service or retail leadership experience
• Experience with Microsoft Office, Google applications, computer systems and tablet devices
• Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Responsibilities

• Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader
• Coach associates on exceptional performance and maintain a strong visible presence in the department/work area
• In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth
• Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable
• Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)
• Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance
• Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Problem solving

Tools

Microsoft Office

Google applications

Computers/tablets

Job description

Crate and Barrel is seeking a Team Leader, Visual to lead the merchandis­ing team and support the Assistant Store Leader – Visual. You’ll translate the design vision into stunning, organized displays and coach staff on standards and execution.

You’ll spend significant time on the sales floor, driving customer experience, managing floor sets, signage, replenishment, and KPI-based improvements to boost sales and brand alignment.