Lead Visual Merchandising Team

Crate & Barrel; Paramus (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Crate & Barrel is seeking a Team Leader, Visual to bring our merchandise design to life and to support the Assistant Store Leader - Visual. You will lead and mentor the merchandising team, coaching on visual and operational standards and ensuring floor-ready execution with replenishment, signage, and collateral that aligns with the brand.

You will analyze KPIs, support expense reduction initiatives, and ensure the salesfloor is well-stocked and aligned with brand standards.

Qualifications

• 1+ years customer service or retail leadership experience.
• Experience with Microsoft Office and Google applications.
• Full-Time availability to work flexible hours including nights, weekends, holidays.

Responsibilities

• Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader.
• Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
• In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth.
• Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader.
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
• Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD).
• Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.
• Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.

Skills

Customer service

Retail leadership

Communication

Organization & time mgmt

Problem solving

Sales floor presence

Flexibility

Tools

Microsoft Office

Google apps

Tablet devices

Job description

Crate & Barrel is seeking a Team Leader, Visual to bring our merchandise design to life and to support the Assistant Store Leader - Visual. You will lead and mentor the merchandising team, coaching on visual and operational standards and ensuring floor-ready execution with replenishment, signage, and collateral that aligns with the brand.

You will analyze KPIs, support expense reduction initiatives, and ensure the salesfloor is well-stocked and aligned with brand standards.