Visual Merchandising Team Lead

Crate & Barrel; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Crate & Barrel is seeking a Team Leader, Visual to guide the merchandising team and support the Assistant Store Leader - Visual. You will plan, execute floorsets, maintain signage, and supervise replenishment while mentoring associates and ensuring brand standards.

You will spend significant time on the sales floor, coaching staff, supervising operations, and driving customer-focused results across shifts. This role requires a flexible schedule including nights, weekends and holidays.

Qualifications

• 1+ years customer service or retail leadership experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.
• Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends

Responsibilities

• Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader.
• Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
• In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth.
• Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader.
• Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
• Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD).
• Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.
• Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

Skills

Communication skills

Organizational skills

Problem solving

Execution & results

Sales floor presence

Tools

Microsoft Office

Google applications

POS systems

Job description

Crate & Barrel is seeking a Team Leader, Visual to guide the merchandising team and support the Assistant Store Leader - Visual. You will plan, execute floorsets, maintain signage, and supervise replenishment while mentoring associates and ensuring brand standards.

You will spend significant time on the sales floor, coaching staff, supervising operations, and driving customer-focused results across shifts. This role requires a flexible schedule including nights, weekends and holidays.