Visual Merchandising Team Lead — Drive Style & Sales

Crate and Barrel; Broomfield (CO); On-site; USD 55,000 - 75,000; Full time

Job summary

Crate and Barrel is seeking a Team Leader, Visual to bring our merchandise design to life on the sales floor. You will lead and mentor the merchandising team, coaching on visual and operational standards while aligning with the Assistant Store Leader - Visual.

You will analyze KPIs, manage replenishment and back-of-house standards, and ensure the store is well-stocked and presents an exceptional customer experience every day.

Qualifications

• Clear communication and interpersonal skills.
• Excellent organization and time management.
• Strong problem-solving abilities.
• Proven customer service experience in retail.
• Ability to lead and mentor a team on the sales floor.

Responsibilities

• Lead designated team and manage associate workload in partnership with the Assistant Store Leader.
• Coach associates on performance and maintain a strong visible presence in the department.
• Support performance and development for the team to encourage growth.
• Provide timely feedback about performance to associates and share observations with the Assistant Store Leader.
• Train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures.
• Promote sales by supporting the Leader On Duty (LOD) role and executing plans.

Skills

Strong communication

Organizational skills

Problem solving

Customer service

Retail leadership

Tools

Microsoft Office

Google Applications

POS systems

Job description

Crate and Barrel is seeking a Team Leader, Visual to bring our merchandise design to life on the sales floor. You will lead and mentor the merchandising team, coaching on visual and operational standards while aligning with the Assistant Store Leader - Visual.

You will analyze KPIs, manage replenishment and back-of-house standards, and ensure the store is well-stocked and presents an exceptional customer experience every day.