Visual Merchandising Leader & Customer Experience

The Paper Store, Inc.; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

The Paper Store, Inc. is seeking a Department Manager in Orlando to lead a high-performing team and ensure superior customer experiences. You will train staff, manage payroll within budget, and uphold visual and operational standards across the store.

Responsibilities include coaching associates, driving sales through expert product knowledge, and maintaining adherence to company policies. A strong leader with retail experience is preferred.

Qualifications

• Experience in specialty retail preferred.
• Ability to multitask while focusing on customers.
• Strong leadership and training capabilities.

Responsibilities

• Greet customers and deliver world class service.
• Lead and coach department staff to achieve sales goals.
• Maintain visual presentation and store standards.
• Manage payroll within budget and schedule staff.
• Support store leadership on promotions, events, and campaigns.
• Open/close the store and supervise POS operations.

Skills

Retail management

Customer service

Team leadership

Training staff

POS systems

Microsoft Office

Education

College degree preferred

Tools

POS Systems

Microsoft Office

Job description

The Paper Store, Inc. is seeking a Department Manager in Orlando to lead a high-performing team and ensure superior customer experiences. You will train staff, manage payroll within budget, and uphold visual and operational standards across the store.

Responsibilities include coaching associates, driving sales through expert product knowledge, and maintaining adherence to company policies. A strong leader with retail experience is preferred.