Visual Department Manager

Uncharted; Orlando (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

The Paper Store in Orlando, FL is seeking a part-time Visual Department Manager to lead sales and visual presentation efforts. The role emphasizes team leadership, training, and delivering World Class Service to customers.

Responsibilities include opening/closing the store, managing staff, and executing promotions while maintaining TPS standards and policies. Retail experience and a professional demeanor are preferred.

Qualifications

• Previous experience in specialty retail preferred.
• Demonstrate ability to multitask while assisting customers.
• Proficient with Microsoft Office and POS systems.
• Professional attire and demeanor required.
• Ability to lead a team and train staff.

Responsibilities

• Act as TPS Champion by delivering World Class Service.
• Greet and welcome customers warmly and with enthusiasm.
• Explain product features and benefits to customers.
• Suggest additional items to build sales using effective selling techniques.
• Lead and maintain visual presentation standards and promotions.
• Open and close stores, manage floor, and coordinate staff schedules.
• Train staff in all areas of the store and drive sales initiatives.
• Maintain awareness of promotions and process them at the point of sale.

Skills

Specialty retail experience

multitask

Leadership

Customer service

Problem solving

Education

College degree preferred

Tools

Microsoft Office

POS Systems

Job description

Visual Department Manager# Visual Department Manager0113 - Orlando, FL - Waterford - ORLANDO, FL 32828## OverviewPosition TypePart Time## DescriptionDepartment Managers are responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. The Department Manager responsibilities also include: building and inspiring high-performing teams who achieve sales goals, managing payroll within budget, training staff in all areas of the store, executing and maintaining visual presentation standards, maintaining operational efficiencies, and holding the team/selves accountable for upholding The Paper Store mission statement, standards, and policies.**KEY RESPONSIBILITIES:*** Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service1. **Greet** and welcome every customer warmly and with enthusiasm2. **Understand** customer needs by asking open-ended questions3. **Explain** product features and benefits in relation to the customers’ needs by providing in-depth product knowledge4. **Suggest**additional items to build onto sales by utilizing effective selling techniques5. **Thank** the customer sincerely and invite them to return and shop with us again* Build customer loyalty by being friendly, attentive and respectful of customers* Uphold a respectful work environment by modeling ethical behavior, fostering open communication, and maintaining confidential information as required* Demonstrate the ability to make decisions with sound judgement, and in the best interest of the customer, store team, and business* Demonstrate desire to participate in training and development utilizing all training resources available* Demonstrate initiative to cross train in all departments to support bench strength in department leadership* Continually train and coach associates on merchandising/operational tasks, company expectations, and GUEST service standards* Lead and execute completion of company directives within appropriate time frames* Develop a strong relationship with the Visual Merchandiser, Hallmark Merchandiser, Store Team Leaders, District Manager and corporate partners* Maintain awareness of all current promotions and process them correctly at the Point of Sale* Champion new product launches by being the material expert in new product information* Ensure all marketing and promotion signage is up to date and placed correctly* Ensure all means of communication (Smart Sheet, email, etc.). are acted upon in a timely manner* After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines. (select locations)* Perform management functions as expected. This includes but is not limited to: opening and closing of the store, management functions on point of sale, managing the sales floor, coordinating break schedule, etc.* Assist the Store Team Leader with executing strategies to drive sales and customer loyalty through: Effective Sales and Service Leader behaviors, The Hallmark Crown Rewards Program, TPS customer capture, and store events* Complete all tasks/direction as directed by the Store Team Leader, Merchandiser or District Manager* Comply with all company policies and procedures**JOB REQUIREMENTS:*** Previous experience in specialty retail is preferred* College degree preferred* Demonstrate an ability to multitask, while being attentive to customers* Ability to adapt to and embrace change* Proficient in using Microsoft Office and POS Systems* Ability to be mobile on the sales floor and/or stock room for extended periods of time* Ability to work a flexible schedule to include nights, weekends, and holidays* Ability to work well, and be a leader, in a team environment* Professional attire, demeanor, appearance and compliance to company dress code required* Possess the resourcefulness and initiative to problem solve, operate strategically, and act as a team builder* Ability to work autonomously while paying strong attention to detail* Ability to be mobile on the sales floor and/or stock room for extended periods of time* Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques* Willingness to travel to new store openings, store remodels, etc.*The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.*The pay range on this posting reflects what the company reasonably expects to pay for this position at this location at the time of this posting.