Visual Merchandising Lead: Elevate Displays & Customer Experience

Williams-Sonoma, Inc.; Tampa (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Williams-Sonoma, Inc. is seeking a Visual Merchandising Lead to partner with management and District Visual Manager to execute display strategies and maximize productivity. You will coach the visual team on routines and disciplines while driving store-level performance.

The role focuses on leading displays, managing floorset timelines, and supporting inventory and payroll planning to enhance profitability and sell-through. Strong communication and leadership are essential.

Qualifications

• 1–3 years retail sales experience, with shift supervision preferred.
• 1–2 years experience in home design or visual merchandising or stockroom responsibilities preferred (specialty retail preferred, but not required).
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday.

Responsibilities

• Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
• Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer.
• Analyze various reporting to look for opportunities to improve profitability and drive results
• Communicates inventory need to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintains all visual supplies and signage organization and communicates supply needs to GM.
• Partner with GM to ensure effective utilization of payroll and workload planning.
• Partner with GM to assess, recognize and motivate talent.
• Serves as a learning partner and guide during associate onboarding. Facilitates visual training and skill building activities as required for visual team.
• Models genuine and enthusiastic interest in the customer. Prioritizes the needs of the customer by connecting available to Design support.
• Abide by all safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Perform projects and assignments as directed by the management team.

Skills

Retail sales

Shift supervision

Visual merchandising

Stockroom duties

Job description

Williams-Sonoma, Inc. is seeking a Visual Merchandising Lead to partner with management and District Visual Manager to execute display strategies and maximize productivity. You will coach the visual team on routines and disciplines while driving store-level performance.

The role focuses on leading displays, managing floorset timelines, and supporting inventory and payroll planning to enhance profitability and sell-through. Strong communication and leadership are essential.