Visual Merchandising Lead: Elevate Store Experience

West Elm; Alexandria (VA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits, dental and vision

Career opportunities across brands

WSI University

Job summary

Williams-Sonoma, Inc. is seeking a Visual Merchandising Lead to partner with management and the District Visual Manager to execute the store’s display strategy and coaching routines.

You will drive floorset planning, optimize productivity and ensure adherence to visual standards while maintaining a customer-first environment. The role requires leadership in merchandising, coordination with store leadership, and hands-on supervision to maximize profitability and store appeal.

Qualifications

• Effective communication, organization and leadership skills.
• 1-3 years retail sales experience with shift supervision experience preferred.
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred.

Responsibilities

• Lead visual merchandising and display. Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
• Collaborates with GM and DVM on adaptations/substitutions from directives to account for stores ownership, layout or customer.
• Analyze various reporting to look for opportunities to improve profitability and drive results
• Communicates inventory need to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintains all visual supplies and signage organization and communicates supply needs to GM.
• Partner with GM to ensure effective utilization of payroll and workload planning.
• Partner with GM to assess, recognize and motivate talent.
• Serves as a learning partner and guide during associate onboarding. Facilitates visual training and skill building activities as required for visual team.
• Models genuine and enthusiastic interest in the customer. Prioritizes the needs of the customer by connecting available to Design support.
• Abide by all safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Perform projects and assignments as directed by the management team.

Skills

Effective communication

Organization

Leadership

Retail sales

Supervision

Job description

Williams-Sonoma, Inc. is seeking a Visual Merchandising Lead to partner with management and the District Visual Manager to execute the store’s display strategy and coaching routines.

You will drive floorset planning, optimize productivity and ensure adherence to visual standards while maintaining a customer-first environment. The role requires leadership in merchandising, coordination with store leadership, and hands-on supervision to maximize profitability and store appeal.