Visual Keyholder: Lead Style & Customer Experience

H&M; Madison (WI); On-site; USD 24,659 - 29,094; Part time

Benefits offered by this job

Staff discount card

Growth and development opportunities

Dynamic work environment

Job summary

A leading fashion retailer in Madison, Wisconsin seeks a Visual Keyholder to drive sales and inspire customers through effective visual merchandising. The role requires supporting the store team in delivering a high-quality customer experience aligned with brand standards. Candidates should possess strong customer service skills and 1-2+ years of relevant experience. The position involves hands-on tasks, including lifting and operating tools, in a dynamic, team-driven environment.

Qualifications

• Inclusive, positive, creative, and willing to learn.
• 1-2+ years of relevant, transferrable experience is preferred.
• Ability to lift over 20 pounds.
• Flexible schedule required, including nights and weekends.

Responsibilities

• Set garment presentations on the sales floor.
• Ensure high-quality customer service according to standards.
• Support the store team and enhance the customer experience.
• Evaluate and develop visual skills of the store team.

Skills

Customer service

Attention to detail

Fashion knowledge

Tools

Hand tools

Power tools

Job description

A leading fashion retailer in Madison, Wisconsin seeks a Visual Keyholder to drive sales and inspire customers through effective visual merchandising. The role requires supporting the store team in delivering a high-quality customer experience aligned with brand standards. Candidates should possess strong customer service skills and 1-2+ years of relevant experience. The position involves hands-on tasks, including lifting and operating tools, in a dynamic, team-driven environment.