Store Keyholder: Leadership, Sales & Customer Experience

Torrid; Madison (WI); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

50% employee discount

401K with company match

Tuition reimbursement

Mental health resources

Job summary

A major apparel company is seeking a Keyholder in Madison, Wisconsin. The ideal candidate will lead the team to achieve company goals and provide exceptional customer service. Responsibilities include managing daily store operations, ensuring a welcoming shopping environment, and acting as Manager on Duty when necessary. Applicants should have prior retail management experience and a passion for fashion. This position offers a range of benefits, including a generous employee discount and 401K options.

Qualifications

• Previous specialty/apparel retail management experience with proven sales performance.
• Ability to multitask in a fast-paced environment while creating an amazing customer experience.
• Flexibility to adapt to changing retail and fashion scenarios.

Responsibilities

• Ensure store achieves company objectives and KPI goals.
• Provide a high-quality shopping experience to nurture customer loyalty.
• Support management in implementing merchandise strategies.
• Act as Manager on Duty when Store Management is absent.
• Work flexible hours, including holidays and weekends.

Skills

Retail management experience

Multitasking

Customer service

Sales performance

Fashion trend awareness

Job description

A major apparel company is seeking a Keyholder in Madison, Wisconsin. The ideal candidate will lead the team to achieve company goals and provide exceptional customer service. Responsibilities include managing daily store operations, ensuring a welcoming shopping environment, and acting as Manager on Duty when necessary. Applicants should have prior retail management experience and a passion for fashion. This position offers a range of benefits, including a generous employee discount and 401K options.