Visual Keyholder: Lead, Style & Store Excellence

H&M; Silver Spring (MD); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Staff discount

Health insurance

401K

Paid time off

Job summary

H&M in Silver Spring, MD is seeking a Visual Keyholder to uphold elevated in-store experiences by applying visual and commercial standards. You will coach teammates, manage merchandising, and support daily operations to drive sales and ensure consistent brand presentation.

The role requires leadership, strong communication, and a passion for fashion trends, with flexibility to work a demanding retail schedule. Competitive hourly compensation and benefits are offered.

Qualifications

• Experience in visual merchandising and store presentation.
• Strong leadership and people development skills.
• Excellent customer service and communication.

Responsibilities

• Execute visual and merchandising standards in line with guidelines.
• Coach and develop store team on presentation and product knowledge.
• Plan workload and adapt to business needs with Store Management.
• Launch campaigns and promotions on time.
• Maintain store cleanliness and safety.
• Meet sales targets and KPIs through visual execution.

Skills

Visual merchandising

Leadership

Customer service

Communication

Tools

POS system

Job description

H&M in Silver Spring, MD is seeking a Visual Keyholder to uphold elevated in-store experiences by applying visual and commercial standards. You will coach teammates, manage merchandising, and support daily operations to drive sales and ensure consistent brand presentation.

The role requires leadership, strong communication, and a passion for fashion trends, with flexibility to work a demanding retail schedule. Competitive hourly compensation and benefits are offered.