Visiting Student Success Advisor

NC Community Colleges; Wichita, Northern (KS, KY); Hybrid; USD 42,000 - 55,000; Full time

Job summary

Central Piedmont Community College is seeking a Visiting Student Specialist to support visiting and non-degree-seeking students with enrollment, prerequisite verification, and registration. The role serves as a primary contact, reviews transcripts to verify prerequisites, and guides students on course selection and registration.

The Advisor uses a case-management approach with college CRM and other tools, keeps up-to-date notes, and connects students with appropriate resources while

Qualifications

• Bachelor's degree or equivalent combination of education and experience in relevant fields.
• 1-2 years of college-level academic advising or student services experience or equivalent.
• Strong communication and interpersonal skills with a customer-service orientation.

Responsibilities

• Serve as the primary point of contact for visiting and non-degree-seeking students, providing timely, accurate, and personalized support.
• Explain visiting student requirements, policies, enrollment processes, and deadlines.
• Review official and unofficial transcripts to verify completion of prerequisites, ensuring a final grade of C or higher.
• Assist visiting students with course selection and registration while considering prerequisites, co-requisites, course availability, and academic requirements.
• Guide students completing degrees at other institutions to consult with their home institution regarding how Central Piedmont coursework will apply toward their degree.
• Utilize the College Catalog and approved institutional resources to assist students with identifying courses and understanding course requirements.
• Collaborate with Admissions, Registration, academic departments, faculty, and other campus partners to resolve enrollment and registration issues.
• Assist students with navigating Central Piedmont systems, registration tools, and other technology applications.
• Communicate with visiting students regarding required documentation, transcript submission, registration deadlines, and other enrollment requirements.
• Utilizes technology that supports best practices in case management advising strategy (such as MyConnect, Colleague, Student Planning).
• Maintain accurate student records, transcript reviews, prerequisite verification, and case notes in accordance with College policies and privacy requirements.
• Provide appropriate referrals and warm handoffs to other student support services.
• Participate in departmental meetings, professional development, assessment activities, outreach, and other initiatives supporting enrollment and student success.

Skills

Student advising

Case management

Transcript review

Education

Bachelor's degree in Student Services or related field

Tools

CRM software

MyConnect

Colleague

Student Planning

Job description

Central Piedmont Community College is seeking a Visiting Student Specialist to support visiting and non-degree-seeking students with enrollment, prerequisite verification, and registration. The role serves as a primary contact, reviews transcripts to verify prerequisites, and guides students on course selection and registration.

The Advisor uses a case-management approach with college CRM and other tools, keeps up-to-date notes, and connects students with appropriate resources while