Visiting Student Success Advisor

Central Piedmont Community College; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Central Piedmont Community College is seeking a Visiting Student Specialist to support visiting and non-degree-seeking students with enrollment, prerequisite verification, and registration. The role involves guiding students through course selection and navigating CPC processes, with accurate record-keeping and referrals to services as needed.

The successful candidate will communicate deadlines, verify transcripts, and collaborate with Admissions, academic departments, and campus partners to

Qualifications

• Bachelor's degree from a regionally accredited institution in a relevant field (e.g., Student Services, Psychology, Sociology, Social Work, Education) or equivalent experience.
• Experience advising or student services in a college setting is preferred.
• Must demonstrate strong communication and customer service skills.
• Ability to navigate college policies and enrollment processes with accuracy.

Responsibilities

• Serve as the primary contact for visiting and non-degree-seeking students.
• Explain visiting student requirements, policies, enrollment processes, and deadlines.
• Review transcripts to verify prerequisites, ensuring a C or higher when possible.
• Assist with course selection and registration considering prerequisites and offerings.
• Guide students pursuing degrees at other institutions on applicability of Central Piedmont coursework.
• Utilize College Catalog and resources to identify courses and requirements.
• Collaborate with Admissions, Registration, academic departments, and campus partners to resolve issues.
• Assist students with navigating college systems and registration tools.
• Communicate required documentation, transcript submission, and deadlines to visiting students.
• Use case management tools (e.g., MyConnect, Colleague, Student Planning) to track notes and progress.
• Maintain accurate student records, transcripts, prerequisite verification, and case notes per policy.
• Provide referrals to other student services as needed.
• Participate in departmental meetings, professional development, and outreach efforts.

Skills

College processes knowledge

Student services familiarity

Technology skills

Communication

Academic skills

Customer service

Diversity collaboration

Cross-team collaboration

Education

Bachelor's degree in Student Services or related field

Tools

MyConnect

Colleague

Student Planning

Job description

Central Piedmont Community College is seeking a Visiting Student Specialist to support visiting and non-degree-seeking students with enrollment, prerequisite verification, and registration. The role involves guiding students through course selection and navigating CPC processes, with accurate record-keeping and referrals to services as needed.

The successful candidate will communicate deadlines, verify transcripts, and collaborate with Admissions, academic departments, and campus partners to