Vision-Driven Retail Sales Leader

Warby Parker; Cincinnati (OH); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid holidays

Vacation days

401(k)

Job summary

Warby Parker is seeking a Sales Supervisor to create exceptional customer experiences across its U.S. and Canada stores. The role involves sharing Warby Parker's story, participating in process improvements, and leading on-floor selling when a manager isn't present.

Team leadership and a proactive mindset are essential. You should bring retail experience with a customer focus, plus at least 6 months in a management role, strong communication, adaptability, and a willingness to innovate.

Qualifications

• Retail experience at a customer-focused company
• 6+ months in a management position
• Exceptional interpersonal and communication skills
• Able to stay calm under pressure
• Entrepreneurial and proactive mindset
• Team player who helps customers and teammates
• Innovative, proactive problem-solver
• Proud of your work and self-motivated to be a top performer
• Positive energy even during long hours
• Not on the Office of Inspector General's LEIE list (compliance requirement)

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate product knowledge and offer thoughtful style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Foster an inclusive culture by treating customers and colleagues with respect

Skills

Retail management experience

Customer service excellence

Interpersonal communication

Entrepreneurial spirit

Team leadership

Adaptability under pressure

Positive energy

Job description

Warby Parker is seeking a Sales Supervisor to create exceptional customer experiences across its U.S. and Canada stores. The role involves sharing Warby Parker's story, participating in process improvements, and leading on-floor selling when a manager isn't present.

Team leadership and a proactive mindset are essential. You should bring retail experience with a customer focus, plus at least 6 months in a management role, strong communication, adaptability, and a willingness to innovate.