Retail Sales Lead - Vision & Customer Experience

Warby Parker; Happy Valley (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off

401(k)

Employee stock purchase plan

Parental leave

Flexible scheduling

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers across our U.S. retail locations.

In this role, you’ll share Warby Parker's story and mission on the floor, contribute to process improvement, and support with special projects when a manager isn’t present. The ideal candidate has 6+ months in a management role, strong communication, and a passion for customer service.

Qualifications

• 6+ months in a management position or supervisory role.
• Strong interpersonal and communication skills for top-notch customer service.
• Ability to stay composed under pressure and adapt quickly.

Responsibilities

• Lead the selling on the floor and front-of-house operations.
• Manage open/close procedures and team touch-bases when a manager is not present.
• Foster an inclusive, energetic store culture while representing the brand.

Skills

Retail leadership

Customer service

Communication

Teamwork

Entrepreneurial spirit

Adaptability

Tools

POS systems

Merchandising software

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers across our U.S. retail locations.

In this role, you’ll share Warby Parker's story and mission on the floor, contribute to process improvement, and support with special projects when a manager isn’t present. The ideal candidate has 6+ months in a management role, strong communication, and a passion for customer service.