Vision Center Operations Coordinator - Bilingual

NeighborHealth; Boston (MA); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical & Dental Coverage

401(K) Retirement Plan

Paid Holidays

Job summary

NeighborHealth in Boston is seeking an Operations Coordinator for the South End Vision Center to monitor daily operations under the Administrative Director and ensure excellent patient care. You will collaborate with providers and staff to support efficient workflows across the department.

Responsibilities include optimizing patient flow, reviewing schedules, handling referrals and EPIC notes, and assisting with contact lens inventory and billing.

Qualifications

• High School Diploma required.
• Healthcare experience and scheduling/customer service preferred.
• Bilingual Spanish skills required.

Responsibilities

• Managing patient flow.
• Reviews daily schedules for missing scans, post-op notes or inappropriate appointment bookings; prints notes and obtains necessary records.
• Manages referrals and coordination with Referral Management Department; handles scheduling and outreach.
• Assists with contact lens inventory, restocking, and billing issues.
• Performs clerical duties to support daily operations and maintain manuals.

Skills

Customer service

Scheduling

Bilingual Spanish

Teamwork

Education

High School Diploma

Tools

EPIC

Job description

NeighborHealth in Boston is seeking an Operations Coordinator for the South End Vision Center to monitor daily operations under the Administrative Director and ensure excellent patient care. You will collaborate with providers and staff to support efficient workflows across the department.

Responsibilities include optimizing patient flow, reviewing schedules, handling referrals and EPIC notes, and assisting with contact lens inventory and billing.