Patient Services Specialist — Bilingual (English/Spanish)

Boston Vision; Wellesley (MA); On-site; USD 40,000 - 54,000; Full time

Job summary

Boston Vision in the Wellesley location is seeking a friendly and motivated Patient Services Representative to be the first point of contact for patients. The role involves scheduling appointments, maintaining patient records, answering calls, and checking patients in and out of visits.

This is a full-time, Monday–Friday position from 8:00am to 5:00pm with start/end times varying by clinic needs. The ideal candidate demonstrates exceptional customer service, strong attention to detail, and the

Qualifications

• Minimum High School Diploma.
• Bilingual Spanish and English speaking and writing preferred.
• Basic computer skills and familiarity with Google Suite.

Responsibilities

• Schedule patient appointments and maintain records.
• Answer and triage incoming phone calls.
• Check patients in and out of appointments.
• Provide exceptional customer service and support to patients.

Skills

Spanish-English bilingual

Basic computer skills

Google Suite

Education

High school diploma

Tools

Google Suite

Job description

Boston Vision in the Wellesley location is seeking a friendly and motivated Patient Services Representative to be the first point of contact for patients. The role involves scheduling appointments, maintaining patient records, answering calls, and checking patients in and out of visits.

This is a full-time, Monday–Friday position from 8:00am to 5:00pm with start/end times varying by clinic needs. The ideal candidate demonstrates exceptional customer service, strong attention to detail, and the