Vision Care Team Lead

LensCrafters; Hemet (CA); On-site; USD 26,000 - 45,000; Full time

Benefits offered by this job

Health care

Paid time off

Employee discounts

Total rewards package

Job summary

LensCrafters in Hemet, CA is seeking a Full-Time Team Lead to deliver exceptional customer service and manage optical and lab processes.

You will assist customers with selections, provide recommendations, and support sales associates; you may serve as alternate store key holder. The role requires HS diploma, strong optical and retail experience, leadership, and knowledge of edging and mounting; embody safety and quality standards.

Qualifications

• HS diploma/GED.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Strong communicator & listener.
• Strong inter-personal skills.
• Strong basic math skills.
• Sales skills.
• Problem solving ability.
• Familiarity with cash register, computers & calculators.
• Leadership & training experience.
• Edging & mounting experience.
• Basic optics knowledge & optical measurement experience.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Proactive & solution driven, accurate execution & product knowledge.
• Assists customers with selections, provides recommendations, assists sales associates.
• Serves as a responsible alternate store key holder.
• Custom fits glasses & precisely place prescription in lenses.
• Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology.
• Ensures finished eyewear meets optical standards & customer requirements.
• Creates a safe working environment for all, demonstrates safe work practices.

Skills

Leadership

Customer service

Communication

Optical knowledge

Sales skills

Training

Problem solving

Cash handling

Edging & mounting

Education

HS diploma/GED

Tools

Optical instruments

Edging machinery

Job description

LensCrafters in Hemet, CA is seeking a Full-Time Team Lead to deliver exceptional customer service and manage optical and lab processes.

You will assist customers with selections, provide recommendations, and support sales associates; you may serve as alternate store key holder. The role requires HS diploma, strong optical and retail experience, leadership, and knowledge of edging and mounting; embody safety and quality standards.