Optical Retail Team Lead

LensCrafters; Newport Beach (CA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission plan

Job summary

LensCrafters in Newport Beach, CA is hiring a Full-Time Team Lead who delivers exceptional customer service and supports store and lab operations. You will guide the team, assist customers with selections, and ensure accurate measurements and fitting, while maintaining optical standards.

The role requires HS diploma/GED, strong optical knowledge, leadership and communication skills, and experience in retail and sales.

Qualifications

• HS diploma/GED required; strong optical theory knowledge.
• Proven retail and sales experience with customer focus.
• Strong communication and leadership abilities.

Responsibilities

• Deliver unsurpassed customer service and store experience.
• Assist customers with selections and provide recommendations.
• Lead and train team; ensure lab/process alignment when applicable.

Skills

Optical knowledge

Retail experience

Leadership experience

Communication skills

Customer service

Math skills

Sales skills

Education

HS diploma/GED

Job description

LensCrafters in Newport Beach, CA is hiring a Full-Time Team Lead who delivers exceptional customer service and supports store and lab operations. You will guide the team, assist customers with selections, and ensure accurate measurements and fitting, while maintaining optical standards.

The role requires HS diploma/GED, strong optical knowledge, leadership and communication skills, and experience in retail and sales.