Vision-Care Store Manager: Lead Experience & Growth

EssilorLuxottica; Mission Viejo (CA); On-site; USD 89,731 - 155,321; Full time

Job summary

LensCrafters in Mission Viejo, CA is seeking a Store Manager to lead daily operations, drive sales, and uphold the high standards of the LensCrafters brand within EssilorLuxottica. You will manage staff, coordinate with Optometry partners, and ensure superior customer service and store performance.

The role focuses on team development, financial oversight, safety compliance, and delivering a best-in-class patient and customer experience under the global EssilorLuxottica umbrella.

Qualifications

• High School graduate or equivalent.
• State licensure (if applicable) and/or ABO Certification in non‑licensed states.
• 4+ years management/supervisory experience.
• Comprehensive knowledge from operations, processes and business implications.
• Strong influencing and negotiating skills.
• Team building and management skills.
• Knowledge of current optical theory and merchandise.
• Strong communicator and listener.
• Strong basic math skills (addition, subtraction, multiplication, division).
• Sales skills.
• Familiarity with cash register, computers and calculators.
• Ability to manage time under aggressive deadlines.

Responsibilities

• Lead store team to deliver exceptional customer service and sales performance.
• Train and guide staff using company programs.
• Analyze store financial data to improve profitability.
• Recruit and schedule staff; forecast staffing needs.
• Maintain safety and compliance with policies.
• Partner with Doctor of Optometry programs to maximize partnerships.
• Ensure inventory and loss prevention practices are followed.

Skills

Management experience

Sales skills

Leadership

Communication skills

Time management

Staff training

Negotiation

Customer service

Financial analysis

Education

College degree or equivalent

LensCrafters Final Inspector Certification

LensCrafters Quality, Fitting and Adjusting Program

Tools

LC Dashboard

LC Inventory Management System

Order tracker

POS system

Job description

LensCrafters in Mission Viejo, CA is seeking a Store Manager to lead daily operations, drive sales, and uphold the high standards of the LensCrafters brand within EssilorLuxottica. You will manage staff, coordinate with Optometry partners, and ensure superior customer service and store performance.

The role focuses on team development, financial oversight, safety compliance, and delivering a best-in-class patient and customer experience under the global EssilorLuxottica umbrella.