Optical Store Manager: Lead Service & Growth

Luxottica; Mission Viejo (CA); On-site; USD 89,730 - 155,320; Full time

Benefits offered by this job

Health benefits

Employee discounts

Retirement savings

Job summary

EssilorLuxottica is seeking a Store Manager for LensCrafters in Mission Viejo, CA. The role leads staff to deliver an exceptional customer experience and drives profitability through strong store operations and partnerships with optometry.

The manager will recruit, train, and schedule associates, analyze performance metrics such as NPS and sales to plan, and uphold all safety and inventory standards. A college degree and relevant experience are preferred.

Qualifications

• 4+ years of management or supervisory experience.
• Rules-based guidance on store operations and profitability.
• Strong knowledge of store operations, processes and business implications.
• Strong influencing and negotiating skills.
• Ability to manage time under aggressive deadlines.

Responsibilities

• Lead store operations to deliver outstanding customer service.
• Train and guide team members using company programs.
• Analyze store financial data and implement profitability measures.
• Forecast staffing needs and manage scheduling.
• Maintain a safe and engaging store environment.

Skills

Management experience

Strong communicator

Team building

Sales skills

Time management

Influencing skills

Education

College degree or equivalent

Tools

Cash register

Computers

Calculators

Job description

EssilorLuxottica is seeking a Store Manager for LensCrafters in Mission Viejo, CA. The role leads staff to deliver an exceptional customer experience and drives profitability through strong store operations and partnerships with optometry.

The manager will recruit, train, and schedule associates, analyze performance metrics such as NPS and sales to plan, and uphold all safety and inventory standards. A college degree and relevant experience are preferred.