Vision Care General Manager — Lead Team, Grow KPIs

MyEyeDr.; West Chester (Chester County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Bonuses & commission

Medical and dental coverage

401(k) with company match

PTO and paid holidays

Vision coverage and product discounts

Job summary

MyEyeDr. is seeking a General Manager to lead a collaborative eyecare office. You will drive patient experiences, financial performance, and daily operations through partnerships with doctors, vendors, and a knowledgeable team, acting as the brand ambassador.

This on-site leadership role requires an undergraduate degree or equivalent and 2+ years in a leadership position. You will recruit, coach, and develop staff while ensuring exceptional service and compliant operations.

Qualifications

• Undergraduate degree or relevant years of management experience (Retail/Hospitality preferred).
• Experience leading teams to achieve sales and operational objectives.
• Strong communication, mentorship, and service orientation.

Responsibilities

• Build and foster a purpose-driven team through recruitment and onboarding, plus ongoing training.
• Direct responsibility for financial success of the office through KPI-driven performance.
• Collaborate with doctors, home office support, and staff to provide a seamless patient experience.
• Deliver KPI results with coaching and guidance to other leaders and team members.
• Maximize ophthalmology partnerships through doctor availability and coverage planning.
• Lead Doctor of Optometry business partnerships and ongoing relationships.
• Maintain HR policies and compliance for a productive, safe work environment.
• Drive performance and development in partnership with the District Manager.

Skills

Leadership

Sales operations

Communication

Mentorship

Team development

Customer service

Education

Undergraduate degree or equivalent

Job description

MyEyeDr. is seeking a General Manager to lead a collaborative eyecare office. You will drive patient experiences, financial performance, and daily operations through partnerships with doctors, vendors, and a knowledgeable team, acting as the brand ambassador.

This on-site leadership role requires an undergraduate degree or equivalent and 2+ years in a leadership position. You will recruit, coach, and develop staff while ensuring exceptional service and compliant operations.