Vision Care General Manager - People & Performance

MyEyeDr; Carlisle (Cumberland County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Bonuses and commission

Medical & dental coverage

Vision coverage

401(k) with match

PTO & paid holidays

Job summary

MyEyeDr. is seeking a General Manager to lead an office, partner with doctors, vendors, and teams to deliver a personalized eyecare experience for patients. You will own the office's success, including patient experiences, financial P&L, and staff development, reporting to the District Manager.

Some evening and weekend shifts are required. You will recruit and onboard, train and coach staff, drive KPI performance, and manage doctor and home office partnerships to ensure a seamless patient

Qualifications

• Undergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred).
• 2+ years in a leadership facing role serving as the main decision maker.
• Experience leading two or more employees to help achieve sales and operational objectives.
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development.
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance.
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience.
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members.
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability.
• Lead Doctor of Optometry business partnership and on-going relationship.
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients.
• Lead performance and development in partnership with our District Manager for all team members.
• Ensure our optical merchandise meets standards, patient requirements and requests.

Skills

Team leadership

Recruitment

Onboarding

Customer focus

Education

Undergraduate degree

Job description

MyEyeDr. is seeking a General Manager to lead an office, partner with doctors, vendors, and teams to deliver a personalized eyecare experience for patients. You will own the office's success, including patient experiences, financial P&L, and staff development, reporting to the District Manager.

Some evening and weekend shifts are required. You will recruit and onboard, train and coach staff, drive KPI performance, and manage doctor and home office partnerships to ensure a seamless patient