Vision Care GM: Lead Team, Growth & Patient Experience

MyEyeDr; Beaumont (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical and dental coverage

Vision coverage

401(k) with company match

PTO and paid holidays

Job summary

MyEyeDr. is seeking a General Manager to lead an optical office, drive patient experiences, and manage financial performance. You will recruit, train, and develop a team, partner with doctors and support teams, and act as a brand ambassador in a fast-paced retail/eye care setting.

You will report to the District Manager and may work evenings or weekends as needed to optimize operations and service quality. We value servant leadership and a strong commercial mindset.

Qualifications

• Undergraduate degree or relevant years of experience in a management position.
• 2+ years in a leadership facing role serving as the main decision maker.
• Experience leading two or more employees to achieve sales and operational objectives.
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment.
• Effective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development.
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance.
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience.
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members.
• Lead Doctor of Optometry business partnership and ongoing relationship.
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients.
• Lead performance and development in partnership with our District Manager for all team members.
• Ensure our optical merchandise meets standards, patient requirements and requests.

Skills

Leadership

KPI management

Coaching

Mentoring

Team development

Education

Undergraduate degree

Job description

MyEyeDr. is seeking a General Manager to lead an optical office, drive patient experiences, and manage financial performance. You will recruit, train, and develop a team, partner with doctors and support teams, and act as a brand ambassador in a fast-paced retail/eye care setting.

You will report to the District Manager and may work evenings or weekends as needed to optimize operations and service quality. We value servant leadership and a strong commercial mindset.