Eye Care Center General Manager & Growth Leader

MyEyeDr.; Shrewsbury (York County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonuses and commission

Medical and dental coverage

401(k) with company match

Paid time off

Job summary

MyEyeDr. is seeking a General Manager to lead a busy optometric office, owning patient experiences, financial performance, team development, and daily operations. You will partner with doctors, staff, and vendors to ensure consistent service and a strong brand presence in the community.

The role emphasizes coaching, employee growth, and achieving KPIs while maintaining a compliant, productive workplace. Some evenings and weekends are required to support clinic operations and patient needs.

Qualifications

• Experience leading a team in a retail/hospitality or healthcare setting is preferred.
• Ability to drive patient experience, sales and operational objectives.
• Strong leadership, mentoring and coaching skills.
• Demonstrated business acumen and accountability for P&L.

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Has direct responsibility for financial success of the office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Lead Doctor of Optometry business partnership and on-going relationship
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Lead performance and development in partnership with our District Manager for all team members
• Ensure our optical merchandise meets standards, patient requirements and requests

Skills

Recruitment and onboarding

Onboarding and development

Financial ownership

KPI management

Cross-functional collaboration

Sales and operations

Effective communication

Servant leadership

Team mentorship

Education

Undergraduate degree

Job description

MyEyeDr. is seeking a General Manager to lead a busy optometric office, owning patient experiences, financial performance, team development, and daily operations. You will partner with doctors, staff, and vendors to ensure consistent service and a strong brand presence in the community.

The role emphasizes coaching, employee growth, and achieving KPIs while maintaining a compliant, productive workplace. Some evenings and weekends are required to support clinic operations and patient needs.