Vision Care Experience Specialist

Visionworks; Port Reading (NJ); Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant in New Jersey to be the friendly face of our Exam Practice. You will guide patients from front desk to exam, assist with preliminary testing, and ensure a smooth, human, and bold eye care journey.

Role involves recording patient data, coordinating with the OD, and helping educate customers about products and services to meet their eye care needs. A focus on accuracy and customer service is essential.

Qualifications

• Customer or patient experience is preferred.
• HS diploma or GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant in New Jersey to be the friendly face of our Exam Practice. You will guide patients from front desk to exam, assist with preliminary testing, and ensure a smooth, human, and bold eye care journey.

Role involves recording patient data, coordinating with the OD, and helping educate customers about products and services to meet their eye care needs. A focus on accuracy and customer service is essential.