Vision Care Clinical Specialist

Colonial Group; Littleton (CO); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice. This role guides patients through the first steps of their Visionworks experience, ensuring eye exams are met with clear, human guidance.

Dedicated to eye health, you will handle preliminary testing, information transfer to OD, and smooth handoffs to sales. Ideal candidates have customer or patient service experience and a HS diploma or equivalent.

Qualifications

• Experience in customer or patient service preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducting preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and educate on products and services.
• Execute day-to-day operational activities to support the exam lane and patient experience, including restocking inventory, cleaning equipment, and answering phones.

Skills

Customer service

Phone etiquette

In-person interaction

Education

High school diploma or equivalent

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our exam practice. This role guides patients through the first steps of their Visionworks experience, ensuring eye exams are met with clear, human guidance.

Dedicated to eye health, you will handle preliminary testing, information transfer to OD, and smooth handoffs to sales. Ideal candidates have customer or patient service experience and a HS diploma or equivalent.