Vision Care Clinical Specialist | Optometric Assistant

Visionworks of America; Reno (NV); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You will guide patients through preliminary testing, introduce them to the OD, and help educate about products and services that fit their eye care needs.

In this role you will maintain records, support the OD, and ensure a smooth transition from doctor to sales floor while meeting patient experience goals.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Interpersonal skills

Phone etiquette

Eye care knowledge

Education

HS diploma or GED

Job description

Visionworks of America is seeking a Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice. You will guide patients through preliminary testing, introduce them to the OD, and help educate about products and services that fit their eye care needs.

In this role you will maintain records, support the OD, and ensure a smooth transition from doctor to sales floor while meeting patient experience goals.