Frontline Vision Care Specialist

Visionworks of America; Bound Brook (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant in New Jersey to be the face of our exam practice, guiding patients through preliminary testing and eye care services with a friendly, human approach.

The role emphasizes patient records, OD coordination, and smooth transitions from doctor to sales floor to educate customers on products and services that meet their eye care needs. Full-time hours with a comprehensive benefits offering.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer experience

Patient experience

Education

HS diploma or GED

Job description

Visionworks is seeking a Clinical Specialist (CS)/Optometric Assistant in New Jersey to be the face of our exam practice, guiding patients through preliminary testing and eye care services with a friendly, human approach.

The role emphasizes patient records, OD coordination, and smooth transitions from doctor to sales floor to educate customers on products and services that meet their eye care needs. Full-time hours with a comprehensive benefits offering.