Vision Care Experience Coordinator – Scheduling & Support

EssilorLuxottica; Closter (NJ); On-site; USD 28,047 - 36,327; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Various employee discounts

Job summary

EssilorLuxottica's TeamVision-affiliated practice in Closter, NJ, is seeking a Full-Time front desk/administrative assistant to coordinate daily administration for doctors, visitors, and patients and to ensure an outstanding patient experience.

You will greet patients, answer calls, schedule appointments, handle billing, maintain records, and support HIPAA compliance while contributing to a positive, efficient work environment.

Qualifications

• High School graduate or equivalent.
• Minimum of one year of strong customer service experience.
• Strong communicator and listener.
• Problem solving ability.
• Organizational skills.

Responsibilities

• Greets patients and answers calls promptly to keep front desk operations running.
• Schedules appointments and manages patient flow to optimize provider time.
• Notifies providers of delays and handles appointment confirmations.
• Maintains confidentiality and HIPAA compliance.
• Records financial information and assists with billing.
• Maintains office inventory and equipment.
• Supports adherence to policies and procedures.

Skills

Customer service

Communication

Problem solving

Organization

Education

High School graduate or equivalent

One year customer service experience

Tools

POS systems

Patient record systems

Job description

EssilorLuxottica's TeamVision-affiliated practice in Closter, NJ, is seeking a Full-Time front desk/administrative assistant to coordinate daily administration for doctors, visitors, and patients and to ensure an outstanding patient experience.

You will greet patients, answer calls, schedule appointments, handle billing, maintain records, and support HIPAA compliance while contributing to a positive, efficient work environment.