Vision Care Experience Advisor

EssilorLuxottica; Lafayette (LA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health benefits

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is hiring an EyeCare Advisor in Lafayette, LA. The role focuses on delivering the LensCrafters Experience, assisting patients with eye care, frames, and lenses, and coordinating with optometrists and retail teams.

The position emphasizes strong customer service, product knowledge, and accuracy in paperwork and prescriptions. Training and a supportive team environment are provided.

Qualifications

• High School graduate or equivalent.
• Strong customer service skills.
• Knowledge of current fashion trends.
• Strong communicator and listener.
• Problem solving ability.
• Familiarity with cash register, computers and calculators.
• Organization skills and sales sense.

Responsibilities

• Greets customers promptly and helps with their eyewear needs.
• Answers the telephone promptly in a courteous manner.
• Explains required paperwork, tests, products and services to patients.
• Reviews prescriptions and patient information for accuracy; consults as needed.
• Maintains HIPAA-compliant handling of patient records and data.
• Operates and assists with the POS system and payment processing.
• Provides care and guidance on contact lens handling and care.

Skills

Customer service

Communication

Sales

Cash handling

Attention to detail

Organization

Problem solving

Knowledge of fashion trends

Education

High School diploma

Tools

Cash register

Computers

Calculators

Job description

LensCrafters, part of EssilorLuxottica, is hiring an EyeCare Advisor in Lafayette, LA. The role focuses on delivering the LensCrafters Experience, assisting patients with eye care, frames, and lenses, and coordinating with optometrists and retail teams.

The position emphasizes strong customer service, product knowledge, and accuracy in paperwork and prescriptions. Training and a supportive team environment are provided.