Vision Care Experience Advisor

EssilorLuxottica

Lafayette (LA)

On-site

USD 17,000 - 22,000

Part time

9 days ago
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Benefits offered by this job

Health benefits
Retirement savings
Paid time off
Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is hiring an EyeCare Advisor in Lafayette, LA. The role focuses on delivering the LensCrafters Experience, assisting patients with eye care, frames, and lenses, and coordinating with optometrists and retail teams.

The position emphasizes strong customer service, product knowledge, and accuracy in paperwork and prescriptions. Training and a supportive team environment are provided.

Qualifications

  • High School graduate or equivalent.
  • Strong customer service skills.
  • Knowledge of current fashion trends.
  • Strong communicator and listener.
  • Problem solving ability.
  • Familiarity with cash register, computers and calculators.
  • Organization skills and sales sense.

Responsibilities

  • Greets customers promptly and helps with their eyewear needs.
  • Answers the telephone promptly in a courteous manner.
  • Explains required paperwork, tests, products and services to patients.
  • Reviews prescriptions and patient information for accuracy; consults as needed.
  • Maintains HIPAA-compliant handling of patient records and data.
  • Operates and assists with the POS system and payment processing.
  • Provides care and guidance on contact lens handling and care.

Skills

Customer service
Communication
Sales
Cash handling
Attention to detail
Organization
Problem solving
Knowledge of fashion trends

Education

High School diploma

Tools

Cash register
Computers
Calculators

Job description

LensCrafters, part of EssilorLuxottica, is hiring an EyeCare Advisor in Lafayette, LA. The role focuses on delivering the LensCrafters Experience, assisting patients with eye care, frames, and lenses, and coordinating with optometrists and retail teams.

The position emphasizes strong customer service, product knowledge, and accuracy in paperwork and prescriptions. Training and a supportive team environment are provided.

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