Vision Care Concierge & Patient Scheduler

Luxottica; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Luxottica is seeking a Patient Care Coordinator for our Tucson practice to ensure a seamless patient experience. You will coordinate daily administration for doctors, visitors, and patients while maintaining a courteous, efficient front desk presence.

Responsibilities include greeting patients, handling calls, scheduling, and supporting billing and insurance verifications. A strong focus on privacy and professionalism is essential in this role.

Qualifications

• High School graduate or equivalent.
• 2+ years of office experience in a healthcare setting.
• Strong customer service and communication skills.
• Problem solving ability.

Responsibilities

• Greets patients promptly and warmly.
• Answers the telephone in a friendly, courteous manner.
• Schedules appointments to optimize patient satisfaction and provider time.
• Notifies doctors of patient arrivals and delays as needed.
• Maintains HIPAA confidentiality and handles patient information securely.
• Supports front-desk tasks, payments, and insurance eligibility checks.

Skills

High School diploma

Healthcare office experience

Customer service skills

Communication and listening

Problem solving

Job description

Luxottica is seeking a Patient Care Coordinator for our Tucson practice to ensure a seamless patient experience. You will coordinate daily administration for doctors, visitors, and patients while maintaining a courteous, efficient front desk presence.

Responsibilities include greeting patients, handling calls, scheduling, and supporting billing and insurance verifications. A strong focus on privacy and professionalism is essential in this role.