Vision Care Concierge & Scheduling Specialist

Rosin Eyecare; Tucson (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings plan

Paid time off

Job summary

EssilorLuxottica is seeking a full-time administrative coordinator at our Tucson eye care practice. The role focuses on coordinating daily administration, linking doctors, patients, and visitors to ensure an exceptional patient experience.

You will support scheduling, patient intake, insurance eligibility, and clinic operations, while maintaining HIPAA compliance and a professional appearance. Training and advancement opportunities are available.

Qualifications

• High School graduate or equivalent.
• 2+ years of office experience in a healthcare setting.
• Strong customer service skills (internal and external).
• Strong communicator and listener.
• Problem solving ability.
• Organization skills.

Responsibilities

• Greet patients without delay.
• Answer the telephone in a friendly and courteous manner.
• Schedule appointments to optimize satisfaction and provider time.
• Keep appointments on schedule by notifying providers of arrivals and delays.
• Submit reminder calls for appointment confirmation and pickup.
• Record and update financial information and file claims.
• Maintain office inventory and equipment with the Practice Manager.
• Protect patient confidentiality per HIPAA.
• Determine medical and vision insurance eligibility.
• Maintain all office systems and a safe work environment.
• Follow policies and procedures and support team needs.
• Occasionally work weekends/evenings as needed.
• Adhere to attendance, dress code, and timekeeping.
• Perform other admin duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Education

High School diploma

Tools

POS system

Patient records software

Office software

Job description

EssilorLuxottica is seeking a full-time administrative coordinator at our Tucson eye care practice. The role focuses on coordinating daily administration, linking doctors, patients, and visitors to ensure an exceptional patient experience.

You will support scheduling, patient intake, insurance eligibility, and clinic operations, while maintaining HIPAA compliance and a professional appearance. Training and advancement opportunities are available.