Vision Care Concierge & Optometry Support

Luxottica; South Elgin (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Retirement plan

Employee discounts

Job summary

LensCrafters in Illinois is seeking an Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist, handle patient data, and help link exam and retail functions with care and accuracy.

The role emphasizes excellent customer service, attention to detail, and HIPAA-compliant handling of records in a fast-paced environment. In-store teamwork and reliability are essential.

Qualifications

• High School diploma or equivalent required.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist patients, ensuring a welcoming experience.
• Assist optometrist during eye examinations and gather medical history.
• Review prescriptions and patient information with accuracy.
• Maintain HIPAA-compliant filing and record-keeping.
• Input data in CIAO system with careful attention to fees and details.
• Support inventory and maintain a clean, organized work area.

Skills

Customer service

Communication

Problem solving

Attention to detail

Multitasking

Autonomy

Math skills

Education

High School diploma or equivalent

Tools

CIAO system

HIPAA compliance

Job description

LensCrafters in Illinois is seeking an Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist, handle patient data, and help link exam and retail functions with care and accuracy.

The role emphasizes excellent customer service, attention to detail, and HIPAA-compliant handling of records in a fast-paced environment. In-store teamwork and reliability are essential.