Vision Care Concierge & Front Desk Specialist

Visionworks of America, Inc.; Pittsburgh (Allegheny County); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. is seeking a Visionworks Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice and guide patients through the first steps of eye care with a simple, human and bold approach.

You will handle preliminary testing, introduce patients to the OD, and support transitions to the sales floor while maintaining patient records and store operations. A HS diploma or GED is required and customer service experience is preferred.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks of America, Inc. is seeking a Visionworks Clinical Specialist (CS)/Optometric Assistant to be the friendly face of our Exam Practice and guide patients through the first steps of eye care with a simple, human and bold approach.

You will handle preliminary testing, introduce patients to the OD, and support transitions to the sales floor while maintaining patient records and store operations. A HS diploma or GED is required and customer service experience is preferred.